Legal

Privacy Policy

Last updated: July 2026

CaribAssist is committed to protecting your privacy. We collect only what we need, we never sell your data, and we give you full control over your information.

1. Who We Are

CaribAssist is a health technology and media platform built for the Caribbean and Latin American region. We operate two platforms: CaribAssist (a clinical decision support application) and CaribAssist Health (a bilingual podcast and media brand). This website is operated from the Dominican Republic.

For any privacy-related inquiries, contact us at: hello@caribassist.com

2. What Information We Collect

We collect information you provide directly to us through our website forms and newsletter signup. This includes:

Name and professional credentials (when submitting a guest pitch or collaboration request)
Email address (newsletter signups, form submissions, podcast notifications)
Professional information such as institution, specialty, and area of expertise
Links to professional profiles or publications you choose to share
Messages and descriptions you include in form submissions

We do not collect sensitive personal data such as health records, financial information, government identification numbers, or payment details through this website.

3. How We Use Your Information

We use the information you provide for the following purposes:

To respond to guest pitch and collaboration inquiries
To send you our newsletter and podcast launch notifications if you have subscribed
To contact beta testers, developers, and investors who have expressed interest
To improve our platforms and understand our audience
To fulfill any specific request you made when submitting a form

We will never use your information for purposes beyond what you consented to when submitting your details.

4. Newsletter and Email Communications

Our newsletter and podcast notifications are managed through Substack. When you subscribe, your email address is stored in Substack's platform. You can unsubscribe at any time using the unsubscribe link included in every email we send. Substack's privacy policy applies to data stored on their platform and can be found at substack.com.

5. Form Submissions

Forms on our website are processed through Formspree. When you submit a form, your data is transmitted securely to Formspree and forwarded to our team at hello@caribassist.com. Formspree's privacy policy applies to data in transit and can be found at formspree.io. We retain form submissions only as long as necessary to respond to your inquiry.

6. Data Sharing

We do not sell, rent, or trade your personal information to any third party. We share your data only with:

Formspree — for form processing and delivery to our inbox
Substack — for newsletter and notification management
No other third parties receive your personal data

7. Cookies and Tracking

Our website uses only essential browser storage (localStorage) to remember your language preference between pages. We do not use advertising cookies, tracking pixels, or third-party analytics at this time. If we introduce analytics in the future we will update this policy and notify subscribers.

8. Your Rights

Regardless of where you are located, you have the right to:

Know what personal data we hold about you
Request a copy of your data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for email communications at any time
Lodge a complaint with a relevant data protection authority

To exercise any of these rights, email us at hello@caribassist.com and we will respond within 30 days.

9. Data Security

We take reasonable technical and organizational measures to protect your information. Our website is served over HTTPS. Form data is transmitted securely through Formspree. We limit access to your personal data to those who need it to respond to your inquiry.

10. Children's Privacy

Our platforms are designed for healthcare professionals and adult members of the public. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our site, please contact us immediately at hello@caribassist.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. For significant changes, we will notify our subscriber list. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

CaribAssist
Email: hello@caribassist.com
Dominican Republic